She said, he said.
July 13th, 2009
To often we hear “But the old landlord said..” or “but XX said”….
the importance of taking dairy notes is crucial. You need to be able to say “actually in the conversation of the 10th of October we agreed that X”.
Good dairy notes give you the edge. They are needed for Tribunal Hearings, insurance conversations, discussions with tradesmen and an assorted variety of other exciting and mundane things.
Every time you send a text message, have a phone or face to face conversation with a tenant, send them a letter - make a note - date and time and save it. Its that simple.
A little bit extra work at the time can save a huge amount of time later.
Shayne Thurston
Lambton Property Management
